Tag: customer delight

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Big Marketing Mistakes Every Entrepreneur Must Avoid

Clayton W. L. Mwaka July 9, 2016

You must be wondering what I’m up to today, with this title. Isn’t it? Yes, I know sometimes article titles indeed attract especially when you land on something related to

The Value in Customer Complaints

Clayton W. L. Mwaka April 16, 2016

Now, no honest businessman can convince me that he has had no complaints from his customers about something they didn’t like. And if you come across such an entrepreneur you